Join the growing community connecting with older people facing loneliness. One call. One visit. One caring moment at a time
FAQS
Thinking of volunteering but not sure where to start? You’re not alone. We’ve gathered the most common questions to help you understand how volunteering with us works, what to expect, and how we support you every step of the way.
Who can become a volunteer?
Anyone over the age of 18 who wants to make a difference. You don’t need prior experience, just empathy, reliability, and a little time to give.
How much time do I need to commit?
Volunteering is designed to be flexible. Some people offer an hour a week, others give a day each month, and some join in for one-off projects. You can choose what fits your lifestyle.
What types of volunteering are available?
• Friendly phone calls or check-ins with those experiencing loneliness
• Community visits and social activities
• Skills-based support (such as IT, finance, HR, or design)
• Group or corporate volunteering days
Will I receive training?
Yes. Every volunteer receives a short induction covering safeguarding, communication, and guidance for their role.
How do you make sure volunteering is safe?
Safeguarding is at the heart of what we do. All volunteers go through basic checks, receive training, and are supported by a dedicated coordinator.
Can I volunteer if I work full time?
Yes. Many volunteers fit their contribution around work. We also work with businesses who release employees to volunteer during working hours as part of their ESG and social value commitments.
What support will I have once I start?
You’ll never be left on your own. Our coordinators provide regular check-ins, resources, and are always available if you need guidance.
Can I volunteer with friends or colleagues?
Definitely. We offer group opportunities and corporate volunteering programmes, so teams can get involved together.
What if I’m nervous or unsure about volunteering?
That’s completely normal. We’ll talk through your options, provide training, and ease you in at a pace that suits you. Many volunteers say they were nervous at first, and now it’s one of the most rewarding parts of their life.
Will volunteering cost me anything?
No. We cover any necessary expenses (like travel to volunteering sites) so that cost is never a barrier.
Will volunteering cost me Can volunteering help my personal or professional growth?anything?
Absolutely. Volunteering develops confidence, empathy, communication, and leadership skills. Many employers recognise it as valuable experience for career development.
Still have questions?
We’d love to hear from you. Get in touch with our team and we’ll guide you through the process.